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My first London Marathon & I reached Mile 17 gasping for a drink and the water station was dry. From that point I drank a full bottle and was thirsty straight away. Then the same thing at Mile 21, no water again.
Then at the finish only one water bottle in the Goody Bag, why not have a table at the finish with water to help yourself, and a rubbish T-shirt, last year the runners got a decent technical T-Shirt I still see people training in.
My club gave a better T-Shirt in our local race that cost about £10 to enter, at least I know what shirt to chuck away next time I run.