Has anyone experienced problems with Start Fitness (startfitness.co.uk)?
I ordered a pair of shoes a while ago - Nike Pegasus - which were supposed to include a pair of free socks and free pair of shorts.
The shoes arrived, but were the wrong colour - orange and silver instead of yellow and gray - and the shorts didn't arrive at all.
I called their customer service, and was told that it the shoes had the right colour code compared to the shoes I ordered (yes, it was the same colour code, but Nike in fact uses the same colour codes for several colour combinations, as yellow and orange has the same code, as do silver ang grey...). I told them that the picture on their web site and the shoes quite clearly didn't match up, and they told me to send them an email.
Three emails and three months later I haven't heard anything back from them.
Has anyone else experienced anything like this?
As of right now I can not recommend the store to anyone