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On Saturday I went to Simply Run in Stratford, I was after new shoes but wanted advice and possibly even gait analysis. Cost was not an issue I wanted the best shoes I could get that would suite me.
I rang the shop several times during the morning but could not get an answer. So I went to the shop anyway only to find the door open but no staff around. Eventually two members of staff did appear but looked put out at having to deal with us. I explained I was after shoes and some advice. The assistant asked what size I was and after being told went off for several minutes, on his return he simply told me that they didn't do my size.
I was absolutely stunned at the poor level of customer service offered and the way I was dealt with. I will not be shopping there again.