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Jr was doing his homework yesterday and was working in Word when it froze, so he re-booted PC. Now the PC is caught in a loop when it boots up.
It identifiies that there was an issue and asks if I want to boot in Safe Mode, Last Known Config etc. I have chosen Safe Mode, Windows Normally, and Last Known Config and can't get beyond the splash screen whereupon it starts the boots sequence again.
I have put in my XP CD in the hope I can either repair or format the PC and also tried to use Norton Save & Restore but it's not recognising the DVD drive.
I have tried all permutations and combinations of boot up in the BIOS but I still can't get beyond the splah screen or get the DVD drive to work
Does anyone have any ideas what I can try next, especially as a format/re-installing a back-up is not an option