I like to recommend online retailers to friends and family when i have had a positive experience. Wiggle, Sportshoes, Play, Alpkit, and WH Smiths, even Argos have all given me excellent service recently.
However, i am sick of the companies who take our money and then give us crap service.
BOURNESPORTS, despite their free delivery, are getting it in the neck from me. Having ordered some new Ron Hills on the 20th February, expecting delivery by the 29th at the latest, they are still not here. They didn't think i'd like to be contacted, or told the item wasn't even in stock. They said they'd overlooked me and hoped the item would be in stock by Monday 5th March (no email to inform me either way) and they're still not here.
This may seem a little over the top but if reading this means they lose one order thanks to their crap customer service then i'll be happy.
Rant over
Comments
Muttley and Stevie G, this is hardly spamming?!?
I pay my dues and therefore, i'm entitled to have my say. Its up to you if you want to read it twice!
spam is indiscriminate bulk messaging!
Which seems exactly what you've done
You're entitled to have your say, JR. You're also entitled to dilute your message by annoying people with spam. Once only, probably on Gear, would have been more effective.
Not sure what "dues" you claim to be paying though!
The above is from the OP in 2010. Maybe you should avoid buying things online OP. I don't think it's good for your health
I don't like crap customer service either but find it far more effective to get in touch with someone higher in the Customer Service department who has the ability to make things better.
He does. Could suggest going for a run but he may not have anything to run in.
May I ask, have you directed your complaint to the company you're so heavily slating? If so, what was their response. If not, why not?
I had my card cloned by an employee at Wiggle but didn't feel the need to force my views in such a heavy handed manner on to people who are more than capable of retaining the information from one post alone.
Perhaps it's some kind of marketing tactic?
Intended to provoke satisfied customers into leaping to Bourne Sports' defence and say what a wonderful company they are?
(If so, it doesn't seem to be working.)
What
a
cock!
hmmm, looks like i've upset the rw gestapo. oh well, good job its warm so i can run in my shorts. Thanks for the thumbs up Nick (the prick)
I had to google that, very funny.
nice one Mutts
Funny how Godwin's Law usually arises the moment someone encounters opposition and is seemingly unable to come up with some coherent counterargument... ergo... "if more than one person disagrees with me they must be Hitler's disciples!"
Saddo.
Obersturmführer Wilkie says that should be "credit where credit's due!
(I bet the Gestapo had their pedants!)
Poor grammar and spelling are definite signs of an inferior intellect, which is in the breeding.
PIE HIM!!
that mad I larf...
I can just see Himmler jackbooting his way around the bunker berating the SS et al for their poor grammar - "nein, nein - there is an umlaut on the U in Muller"
FB - do you have eyesight issues? Do you wear goggles because you are a triathlete?
YP
Nam, I think the gang mentality on here sometimes pushes people into a corner to which they simply feel like they have to end the conversation. We’re all entitled to an opinion. I think it’s funny how the post has attracted so much interest, but only in the ‘general’ area where hitler’s disciples are clearly breeding.
I think its sad you can't just accept another persons opinion which reflects on you. Saddo
Phil, we may be related as I’m also from the saarf. And the FB could join us too by the look’s of things.
Happy running, upstanding members of the luftwaffe
Contrary to popular belief it's not you, it's everyone else that has a problem... Ah! Of course!! It's obvious now that you put it this way... Good... we've cleared that up then.
Fur yo, Wilkie
Seig heil!
JR - I would like to know why you chose to put this exact message on all/most of the categories. That is what people are cheesed off about. It isnt good etiqutte quite simply.
Ok, in the grand scheme of things it isnt a big deal - but it pisses people off - and I think the self-policing nature of forums is actually a good thing
Fair enough you have had poor customer service (as far as you are concerned)....and one thread would have voiced that, but you chose to create several, and has been said - you could have simply contacted THEM to sort it out as someone else did (and commented on one of your other threads)