POOR SERVICE

I like to recommend online retailers to friends and family when i have had a positive experience. Wiggle, Sportshoes, Play, Alpkit, and WH Smiths, even Argos have all given me excellent service recently.

However, i am sick of the companies who take our money and then give us crap service.

BOURNESPORTS, despite their free delivery, are getting it in the neck from me. Having ordered some new Ron Hills on the 20th February, expecting delivery by the 29th at the latest, they are still not here. They didn't think i'd like to be contacted, or told the item wasn't even in stock. They said they'd overlooked me and hoped the item would be in stock by Monday 5th March (no email to inform me either way) and they're still not here.

This may seem a little over the top but if reading this means they lose one order thanks to their crap customer service then i'll be happy.

Rant over

Comments

  • Have you only just found out hwo to copy and paste or something? Shame about the pants service but did you really need to tell everyone in every section... Good advetising for bourne sports though image any publicity is good publicity and all that.

  • Never heard of Bournesports until today. Just ordered lots of stuff from them.
  • For God's sake how many of these threads did you start, and what's it got to do with 'health & injury'??
  • Just RunJust Run ✭✭✭
    Are you stalking me Nam?
  • So what, you're going to ressurect every single one so that you can have a pop at people who have responded?

    Nobber.

    (saw that termelsewhere, haven't used itfor a while, quality term, I shall use it more)

    Nobber.

  • Just Run wrote (see)
    Are you stalking me Nam?


    Erm...  if you look at the date, you will notice that this post was sent before you became abusive to people on one of your other threads where I also posted.

    I've limited it to 2 out of your 6 threads if you don't mind.  Sorry can't service them all, don't have that much time.

  • Hiys guys, just done a very slow and painfull 10k in parkland, lovely scenery shame about the injury, fell at 1k marker but decider to carry on STUPID ankle like a swede gash on other knee and shin, How long would you rest the ankle and how far would you go on first run back? Average mileage is between 20 and 25.
  • Why is this reply on a complaint about Bourne Sports (and why is a complaint about Bourne Sports in the Health & Injury Section)...

    Dear God!
  • Thats what I thought, thought id try as i an actually injured!!! strange that isnt it? Somebody wanting advice on an injury on the injury section... mmm, maybe i should just google my question, might get some real answers, you never know!

  • Hi Jacky,

    You should start a new thread about your injury to get some pinpointed advice. There will be some people on here who could give you useful info I am sure.
  • Yes, thanks, I think you're right! Will do.
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