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I've just travelled in to work on the tram and an elderly lady got on with her walking stick and shopping bag. The tram inspecter asked to see her pass which, because it must have been some sort of senior citizen type pass, was not valid until after 9:30. The inspector told the lady that she would have to pay or get off, so the old lady got off.
Was the inspector right to ask the old lady to get off even though she had a pass ? (obviously there are time restrictions on it). Or should she have shown some compassion and a bit of common sense and turned a blind eye ? If it's the latter where do you stop turning a blind eye ?