I have a Timex Ironman Sleek150-lap Tapscreen watch. Cost £100 three years ago. The one year warranty is specific about what is and is not included. The strap is not included but if a new one is required Timex may charge the customer.
Two weeks ago I noticed that the plastic wrist strap was partially torn from the edge to one of the holes for the buckle. The jeweller sent it to Timex who said it could not be repaired but Timex would sell me a new one for £20 off the current price for same model. I said no thanks.
Apparently the reason that it cannot be repaired is that it is a strap moulded around the watch face. To my mind that contradicts the warranty specific to the watch which states a new strap would be at the customer's expense. However many "sports watches" nowadays have moulded straps, surely the watch does not become obsolete for want of a new strap?
It does cross my mind that a new strap and labour may cost as much as a new watch. If so, that in itself would be a poor design for any watch or suggest that the watch is cheap.
I may try melting the plastic to repair the tear and let it go once the battery runs out.