entry lost in post

Hi after some views really. I ran Birchwood 10K on sunday, had emailed the organisers as my pack hadn't arrived and my name wasn't on the race entry list. I received no email back but my entry arrived two days later. On the day I ran and when I looked on the website my result was not posted. After contacting the organisers they said I had reported the entry missing and they had put a replacement entry for me to pick up on the day (was oblivious to this due to lack of email from organisers to tell me this) Cut a long story short they are saying the entry was lost in the post but my number and chip has my time on it which incidentally is the fastest in FV45 category, have emailed the chairman to ask him to rectify the situation and correct the website but still waiting.......image I realise the job of the organiser is voluntary and they may be busy, should I just let it go? 

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