I deferred my place this year to next year.
Having had a conversation recently with someone I became conscious that I never had a confirmation of my deferred place, so went on the website and it takes you to this link: http://www.virginlondonmarathon.com/marathon-centre/enter-virgin-london-marathon/deferred-entries-due-illness-or-injury/
that effectively tells you it must be done before 17th April... fair enough, and I think I have done it but just wanted to confirm with someone it's got processed ok.
0207 902 0200 only gives you recorded announcements across 5 options and there seems to be no option to actually speak to some kind of operator??
Does anyone know of another telephone number?
Ta muchly.
Comments
Just a bit worried cos on the website it says if you don't do it before the 17th your place is gone...
It lets you do it on the website but you need your race number. Will have to have a good rummage through some paper work and see if I can find it. Plus I thought it was already done when I returned the peperwork originally. *sigh*
hmmm... so... what is the deadline then??? Is it race day or isn't it???
*scratches head*Hi Nam,
I withdrew online too. This is hardly an advert for clarity in written communication but what it's basically saying is:
1. You must withdraw for this year's race by April 17th.
2. An email link on or about 27th May will let you enter for next year.
3. You need to follow and complete your entry for next year by 24th June.
Hope that all makes sense!
Thanks Screamapillar.
I 'think' I have done my deferral when I originally returned the paperwork when you get your place, but just never had a confirmation. But if they don't deal with this until May/June I may not need worry and it's all hunky dory.
I will dig out whatever number it was they had allocated me... hopefully I can find it... and try to do it online before the weekend.
What do I do though if I can't find my race number and there is no human there to speak to...
I guess there is no email that goes to an actual person? No? Thought not...
*groans*
I know, its a headache!
I have to say I have my fingers crossed about everything going through! I made sure I kept the cover sheet from the magazine in case I have to copy it and send it off as proof as some stage.
The problem with contacting VLM this week is that the world and his wife are phoning up asking silly questions, 90% of which they could find the answer to if they just read the bl**dy magazine. Tsk
Good luck getting it sorted though - and see you in 2012
Yes I'm not feeling hard done by I realise they must be furiously busy this week.
Yes see you in 2012.
Well excellent.....
Just dug out the paperwork...
Went to withdrawal web link... tapped in correct info... but getting an error message saying the information does not match what they have on file...
I've double and triple checked... I can spell my own name, know my date of birth and am capable of copying a 5-digit race number...
I would photocopy everything and send it registered post just to be sure. Then when this year's dust has settled you can get hold of a human and if there has been a problem with the online withdrawal then you have everything a reasonable person would want to see.
The bit saying "you will then receive an email " is unclear, it does sound a little like an automatic confirmation, and you haven't had one I assume?
YAY!!!!!!!!!!!!
I have just spoken to a human being!!!!
As usual there were the 5 robotic options... press 1 for this... press 2 for that... nowhere an option to speak to an operator...
I pressed ....."9".....
STRAIGHT THROUGH TO THE OFFICE!!!!
My place is confirmed as deferred.
Thinking outside the box an all that!!
Anyone had this email yet??
Cor Blimey... !! wow.... !!
Someone immediately picked up the phone, very friendly and efficient girl who re-sent email as we spoke...