Hi **** - I noticed some really negative comments on your forum the other day - which has really upset me.
YES - we made an error with your initial order, but we did put it right as quickly as we could and now you have 2 free caps too.
Please can you post up some pics of the correct Headset Caps on your bicycles, that you received with some positive words - it would really help our business instead of all the normal negative, jump on the bandwagon, uninformed forum banter that accompanies anything that happens.
Much appreciated.
Personally, I think I have just presented the facts as to what has happened, my personal opinion, and nothing defamatory, but in the interests of openness and fairness I have published the contents of his email so you can see his side of the story too and make up your own mind.
Suffice to say, if anyopne wants a group order of headsets, I won't be organising it
Not sure this warrants anything more than a quick apology from him and I do think that some positive comments from people who have some headset caps will make a good balance on what is actually a fairly good product?
Comments
Isn't the boss man away in Spain training? Mine took 8 days to arrive I think
Boss Man was away last week and returned on Monday.
I spoke to him early last week and that was when he told me I would receive mine last Thursday.
My customised Headset This is the wrong one as there is no PSOF logo
Barley's headset
I received this email from Kapz yesterday
Hi **** - I noticed some really negative comments on your forum the other day - which has really upset me.
YES - we made an error with your initial order, but we did put it right as quickly as we could and now you have 2 free caps too.
Please can you post up some pics of the correct Headset Caps on your bicycles, that you received with some positive words - it would really help our business instead of all the normal negative, jump on the bandwagon, uninformed forum banter that accompanies anything that happens.
Much appreciated.
Personally, I think I have just presented the facts as to what has happened, my personal opinion, and nothing defamatory, but in the interests of openness and fairness I have published the contents of his email so you can see his side of the story too and make up your own mind.
Suffice to say, if anyopne wants a group order of headsets, I won't be organising it
Do you have some pictures of the headsets??
Not sure this warrants anything more than a quick apology from him and I do think that some positive comments from people who have some headset caps will make a good balance on what is actually a fairly good product?
As you know I had no problem with mine, and he took the time to get in touch and suggest the Pirate logo etc..... and it looks dam cool
Here's your full colour custom option, 25 squid
http://www.kapz.co.uk/kapz---custom-full-colour-headset-caps-16-c.asp
I have bumped this up as someone asked about mine on facebook........I love mine
Pretending you have friends again, Seren
No friends.I said someone on facebook. not sure that people on facebook are real
and where have you been ..been worried about you
Did this end happily ever after, or just end ? Was only think about these the other day and could be tempted ...
It seems those who ordered them were happy with what they got
Seems loads are getting them on Facebook at the moment.
Hmmm, strokes beard ... thanks guys
mine arrived within 5 days of ordering. A bit worried as no proof before to check but all was good.
did copy off a previous PSOF design