A newbie runner went into SweatShop in Finchley yesterday looking for first pair of running shoes.-
The shop assistant just pointed them at a few shoes saying "these are stability, these are cushioning" etc- No attempt to explain what the terms mean. Assistant wasn't really keen to use the FootStrike pad, and said not to worry about over-pronation/under-pronation etc. She didn't explain the results of the FootStrike, all in all, not very impressive, and nothing like the Analysis I had when a SweatShop representative came to work.
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I would try visiting them again, it may be that the shop assistant was having a bad day.
Someone who knows what they're talking about can find out all they need to know just by watching you run for a bit and having a look at your old shoes.
I've generally had pretty good service in all the Sweatshops I've been to. Finchley did once sell me a 90 quid pair of shoes that I quickly discovered that I loathed, but they're apparently really good at exchanging in that case. Wish I'd known that at the time...
- I'm glad to see that it seems to be a (more or less) isolated incident though.
Harrods never bad service.
Covent Garden always good service.
Teddington, depends on the shop attendant. Brilliant service some times, careless and completely lack of enthusiasm a lot of more.
You trying to get a spanking from AnnaJo?
seriously, most of the times I'm very pleased with my sweatshop experience, a couple of times I've been serviced by teenagers who were not really customer favourites.
I would go there again, but I think I'd also be wary of tempering the advice they give with my own experience. It's too easy to assume that other people are more 'expert' than you and that you should therefore take their advice. At the end of the day you're the one who has to run in the shoes, so make sure you feel comfortable with what you're buying.
In the cases where people have received less than the high quality service we would expect you to receive at Sweatshop, please accept my apologies on behalf of the shop, and feel free to contact me further if you would like to.
I'm glad to read about all the people who have praised the service they have received from Sweatshop staff, thanks for posting your thoughts here.
Anna
Sweatshop
and, no, they didn't put me up to this. i'm just very happy with my shoes!
It's great to get such personal service :-)
I'm torn between not wanting to get people in trouble, and wanting to make sure that beginner runners get all the advice and support they need...
Thanks for taking this up for us
Lindy.
Only really been into the Milton Keynes shop.
Can't really say the service was good or bad it just seemed to be missing something which I can't quite put my finger on.
Agree Runners Need in Liverpool Street is good. Just behind where I work but took my wife in to gets some shoes as I couldn't work out what was best for her (typical).
Well done sweatshop chorley, keep up the good work!!
fantastic - just a shame its in london really :-(
However Sweatshop is much more convenient for me !
The last time I was in there the assistant footscanned me without being asked and analyzed my sweaty old NB's at great length
couldnt ask for anything more and I will be returning there soon to replace my 764's
He took the time to explain the difference between the various models I tried and how these differences would affect the motion of my feet. He also watched me run in each pair of
All in all, 40 minutes well spent and I felt I again received the high level of service I have been given each time I have been to Finchley Sweatshop.
but they did tell me i no longer overpronate
find this hard to believe