Hi,
I recently tried to purchase a new pair of racing shoes from the Bourne Sports website. Wanting them for a race on June 4th, I ordered them on May 19th (Their website stated that you need to allow 7-10 working days for delivery). However, as of now I've still not received them. After ordering them online, I phoned a few days later to confirm that the order had been processed. The lady I spoke with, informed me that the order had been processed and the shoes had been sent. I haven't received them yet so today I phoned the shop to chase it up. I was a little surprised when the lady at the end of the line told me that the shoes had not been sent yet, were not in stock and would be sent as soon as they were in stock, but she was unable to tell me if that would be this month, next month or next year! Has anyone else had trouble with this particular shop or any other online stores?
By the way, Im cancelling the order and heading down to my local store!
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Comments
I may have been just lucky but it was quick
Not best pleased with them.
Miles makes smiles.
Progression
I've never had problems ordering from Sweatshop, TFN, Runners Need, Up and Running, Complete Runner.
Don't know why RW still feature a link to Bourne Sports on this website given all the complaints.
I'd prefer to order over the phone as then you can check the item is on stock at least.