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Royal Parks Half Marathon
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Have they fucked up?
Yes, I think they have f***ed up, they stoked the hype then weren't ready for highly predictable heavy traffic.
anyway i had a frustrating day trying and failing to register for this. I sent them a complaining email here's their response:
"Thank you for your email and our sincere apologies you're having problems with our Half Marathon website. There has been unprecedented demand for race places and we just weren't anticipating such an overwhelming response.
We're doing everything we can to get the site running smoothly - our web company is working behind-the-scenes to upgrade it and will continue working this evening until everything is fixed.
Please be assured it's all hands on deck and apologies again that you have spent much of your day frustrated. The good news is that race places are available, so do keep checking the site and persevere."
Just sharing.
Like everyone have been trying since 9 this morning to enter but no joy.
Am thinking of giving up for the evening really don't believe anyone is "working behind the scenes" at 8pm!! I reckon they stuck that notice that it would be back up shortly on there at 5.30 and f***ed off home!
you p*** taking b******ds, its back up but will not let me go past the payment page , it just resets the billing info
over and over
Now feeling very guilty for having managed to get a place having read all your posts.
Sorry...
I thought I had had a frustrating time (even delayed a meeting cos I kept thinking that surely I must be near the end now ..., just another five mins for the payment bit... and another five mins... oops, make that yet another 20... ), but at least some of my frustrations actually got somewhere in the end. Can't believe the different variety of error messages one website can chuck up!
Keeping my fingers crossed for all.
Am a little bit scared of Jason Muxworthy, though...
Artful Hen, don't feel bad lol
It's not your fault they cocked it all up!!
I'll just keep refreshing and trying
sod it , it now will not even go past first page (i just get a blank screen)
give in
mlc - I got that far this morning and it kept saying there was 'no post' in my previous screen - am assuming it somehow emptied all the info that the site automatically put in. Didn't make any difference if I re-entered it all. In the end that never did work and I got through by opening another tab in the same browser and starting all over again while still refreshing the orginal once just in case it miraculously decided to work. In fact I had about four tabs going simultaneously, just trying to edge forwards with all of them and hoping one of them woudl eventually work.
if you have white screen hit refresh and you may get lucky.
Oh blow, I won't be able to sleep tonight I'm so annoyed, and I'll be worried that the website will free up in the middle of the night and all the places will go. This is obviously madness...
But my friend managed to register at 12.30 of all times, so it must be possible in theory.
The form you submitted contained the following errors
Missing User Type
"Missing user type" what does that even mean. Excuse me while I bang head against wall for hour...
I'm getting
Something has gone wrong
Required fields are marked with a *
even tho I have filled out all the fields
AARRRRGGGGHHH!!!!!
If you get that missing user type keep going back and resending - went through to payment screens for me after about 30 goes.